Billing Policy

Last modified: January 15, 2025

  • Usage Based Pricing
  • Refunds & Cancellations
  • Reseller Obligations
  • Non-payment

1. Usage Based Pricing

Slangit Technologies FZCO (“Slangit”) bills are based on a selected service from its wide machine learning-powered search and chat platform based on Knowledge Base as a Service (KBaaS) (the “Services”), more known as bundles. Bundles vary from one option to another.

By adding a credit card to an account, the customer is agreeing to be automatically billed based on the selected bundle(s). All billing policies are detailed in our Customer Engagement Agreement.

Dashboards have also been created ensuring full transparency of the utilization of the purchased bundle.

Customers are also given the option to upgrade, downgrade and cancel at any point in time/ Invoices will be sent to the billing contact on file automatically each month based on bundle(s) purchased.

2. Refunds & Cancellations

As a rule, Slangit does not offer refunds for partially consumed bundles. Customers who wish not to continue, must delete their account. If you believe your account has been billed in error, contact support@slangit.ai

3. Reseller Obligations

Reseller represents, warrants and agrees that: (a) Reseller will use its best efforts during the term of their engagement with Slangit to market and sell the Slangit Service in a designated territory in a favorable manner in compliance with all applicable laws and regulations; (b) Reseller will keep accurate records and accounts with respect to Slangit Service sold, (c) Reseller agrees to cooperate and assist Slangit in bringing legal action against any End User for any activity in violation of Slangit’s Terms and Conditions; and (e) Reseller will not issue any press release or make any other public statement regarding the parties’ relationship without Slangit written approval.

4. Non-payment

In the event that you have not paid due to credit card failure, service will be suspended for 2 weeks and upon no payment, Slangit retains the right to delete your account(s) and any associated data and restoring services will be subject to clearing all due payments as well as new onboarding fees.