Privacy Policy

Last modified: January 15, 2025

  • Introduction
  • Collecting Personal Information
  • How We Use Personal Information
  • How We Share Personal Information
  • Your Choices
  • Other Sites & Services
  • No Training
  • Data Security
  • Children
  • Changes to This Privacy Policy
  • Your Legal Rights
  • How to Contact Us

1. Introduction

Slangit Technologies FZCO (“Slangit” “we” “us” or “our”) provides a machine learning- powered search and chat platform based on Knowledge Base as a Service (KBaaS) (the “Services”), among other relatable services that may be added from time to time. This Privacy Policy (the “Policy”) explains how we collect, use, and manage personal information, whether it is submitted by our customers or collected via our website at https://slangit.ai. Our Services are intended for organizations—including businesses of all sizes and government entities for their own users—not individual consumers. This Policy applies to any of Slangit affiliates, subsidiaries and sister companies that are controlled by Slangit (“Affiliates”). This Policy targets personal data relating to individuals acting in a professional or business capacity, rather than in a personal or household context, and does not cover personal data we process on behalf of our customers in the role of a service provider.

2. Collecting Personal Information

We collect various types of personal information, including:

  • Account and Contact Information: This may include company name and address, contact person names, usernames, passwords, email addresses, mailing addresses, and telephone numbers.
  • Payment Details: Information required to process payments, such as your account details, which may be obtained through your financial institution when you link an account to our Services.
  • Communication Records: Any messages or feedback you send us, including queries or interactions with our support teams.
  • Marketing Preferences: Your choices regarding marketing communications and information related to your interaction with them.
  • Other Data: Any additional data you voluntarily provide or that we disclose at the time of collection will be used in line with this Policy.

We may also supplement the information you provide with data from other sources, such as:

  • Third parties, including business partners, resellers, and integrators.
  • Publicly available resources, such as social media platforms.

In partnership with third parties, we may also automatically collect data about your device and interactions with our website and Services (in your role as an authorized user). This includes:

  • Device Information: Type and version of your operating system, device manufacturer and model, browser type, screen resolution, RAM and storage, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including advertising identifiers), language preferences, mobile network provider, and general location data (such as city or region).
  • Usage Data: Pages visited, time spent on each page, referrer URLs, navigation behavior, time of access, and engagement with marketing emails. 

We may use the following technologies to collect data automatically:

  • Cookies: Small text files stored in your browser that help personalize your experience and facilitate navigation, preference storage, user behavior analysis, and targeted advertising.
  • Local Storage (e.g., HTML5): Technologies that provide similar functionality to cookies but with greater storage capacity, sometimes operating outside the browser.
  • Web Beacons (Pixel Tags): Small graphic files used to confirm that emails or web pages have been viewed or interacted with.

3. How We Use Personal Information

Your personal data may be used for several purposes, including:
Service Delivery and Operations

  • Provide, maintain, secure, and enhance our Services.
  • Process transactions and payments initiated by you.
  • Supply information related to our Services.
  • Communicate updates, alerts, administrative notices, and support information.
  • Understand your preferences and tailor our Services accordingly.
  • Respond to your inquiries, support requests, and feedback.

Research and Development
We may aggregate and anonymize the personal data we collect to analyze trends, improve our offerings, and support innovation. This data may also be shared with third parties for legitimate business purposes, including enhancing our platform and promoting our business.

Marketing and Advertising

  • Direct Marketing: We may send you promotional messages as allowed by law, including special offers, events, or updates through email, SMS, phone, and postal mail. You can opt out anytime (see “Opt out of marketing communications” below).
  • Interest-Based Advertising: We collaborate with third-party advertisers and social media platforms to serve personalized ads across the internet. These partners may use cookies and other tools to gather usage data (see “Automatic data collection”above) and tailor ads accordingly. See “Online tracking opt-out” below for control options.

Compliance and Legal Obligations

  • Adhere to applicable laws and respond to legal requests (e.g., subpoenas).
  • Safeguard rights, privacy, property, or safety of our users and others.
  • Conduct internal audits to verify compliance with laws, policies, and contracts.
  • Enforce our website and service terms.
  • Detect, investigate, and prevent fraud, unauthorized access, or illegal activity.

4. How We Share Personal Information

We may share your information with:

  • Affiliates: Our related companies, for consistent service delivery.
  • Service Providers: Vendors and partners who help us operate our Services.
  • Advertising Partners: Entities involved in delivering targeted advertising.
  • Professional Advisors: Legal, financial, or compliance consultants.
  • Business Transfers: In the event of a merger, acquisition, or sale.

5. Your Choices

You have several options to control data collection and advertising:

  • Browser Cookies: Adjust browser settings to block or delete cookies. More info at www.allaboutcookies.org.
  • Mobile Advertising IDs: Use your device settings to restrict ad tracking.
  • Privacy Browsers or Plugins: Tools like Brave, Privacy Badger, uBlock Origin, or Ghostery can block third-party trackers.
  • Analytics Opt-Out: Disable Google Analytics tracking via https://tools.google.com/dlpage/gaoptout.

Advertising Network Opt-Outs:

Industry-Wide Opt-Out Tools:

Please note: These settings apply per device and browser. You must apply them across all devices you use.

We do not currently respond to “Do Not Track” (DNT) signals. For more about DNT, visit https://www.allaboutdnt.com.

6. Other Sites & Services

Our Services may include links to or integrations with third-party websites or services. These third parties are not under our control, and we are not responsible for their privacy practices. Inclusion of such links does not imply endorsement.

7. No Training

We do not use your data to train our machine learning models or algorithms. Your data is used strictly for the services you engage with and remains confidential.

8. Data Security

We implement organizational, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

9. Children

Our Services are not designed for children under the age of 8. If we learn that personal data has been collected from a child under 8 without appropriate consent, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be announced by updating the date on this document and posting it on our website.

11. Your Legal Rights

You have the right to:

No fee usually required, you will not have to pay a fee to access your personal data (or to exercise any of the other rights).

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

12. How to Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
support@slangit.ai